Frequently Asked Question

Whenever you get the error message on your website "this website is not available", it indicates that your website has been suspended. Some of the common reasons your site may be suspended may include 

1. Your website may be suspended because it has expired. You may log into your dashboard and click the "renew now" link on the card for your website to renew your site.
2. Your website may be suspended due to complaints about the content of the website. If this is the case, an email has been sent to you with more details. You may check your email or open a ticket to get more information on the issue related to your site.